Refund & Replacement Policy – Dealkaro.online

At Dealkaro.online, your satisfaction means everything to us. 😊
We make sure to send tested and working products — but if something goes wrong, don’t worry! We’re here to assist you every step of the way.


🔁 7 Days Replacement Guarantee
We offer a 7-day replacement guarantee on all electronic items.


📞 If the product is not working properly
Please call or WhatsApp us at 0355-8283496
Or click here to chat: https://wa.link/j7kih2

Our support team will connect you with our technical expert, understand the issue, and guide you step-by-step.
Most issues are small and easily resolved with our help.


📹 If the product is faulty
Share a video on WhatsApp showing the problem clearly.
If the product is genuinely faulty, you’ll need to send it back to our office.

We will replace it and refund you Rs. 120 courier charges via Easypaisa or JazzCash.


🔄 Want to exchange the product?
No worries! 😊
If you simply don’t like the product or want to switch:

  1. Contact us on WhatsApp and tell us what you'd like in exchange.

  2. Send the original product back to our address with:

    • The invoice

    • A written note mentioning the product you want in exchange

Once we receive and check the item, we’ll dispatch your requested replacement.


📦 Important: Unboxing Video Required
Please record a video while opening the parcel.
We can only accept complaints about broken/damaged products if there's an unboxing video.


If you have any concerns, contact us on WhatsApp: 0355-8283496
Or click here: https://wa.link/j7kih2

We're always happy to help you.
Thank you for choosing Dealkaro.online! 💖